1. Introduction

In recent years, the consumer demand of majority postal users is multi-layered and personalized, which has become increasingly eviden and showed that traditional types of business has been difficult to meet the needs of the majority users in work and life. China Post, as a enterprice who combines postal logistics, postal savings and philately business together, facing much greater challenges. In any case, postal enterprises need survival and development, who must continue to assume the heavy responsibility of universal service.

This paper, organized in three sections: firstly, presenting a brief introduction about China Post and Business Impact Analysis (BIA); secondly, focus on China Post’s logistics scope and savings scope, carry out business impact analysis by investigating and revealing the weakness of China Post; thirdly, combined with above study, discussing how China Post make risk response strategies under the impact of current situation. Hoping the postal system adapt to the change of market economy, striving to explore some new profit sources for sustainable development.

1.1 China Post 

October 4, 1995, General Post Office, the former Ministry of Posts and Telecommunications, was officially registered as a legal personality, stating the foundness of China Posts and Telecommunications Administration,who is shortly called “China Post”, mainly engaged in domestic and international mail delivery concerns, newspapers and other publications issue, postal money order, postal logistics, stamps issue, life insurance and other services.

Among all his business, the logistics business is the most potential business of postal service. China Post Logistics Co., Ltd. (CNPL) was formally established in January 2003. The headquarters was funded with 87 million RMB by State Post Bureau, and the subordinate enterprises of the State Post Bureau were set up by China Postal mail-order Company investing 13 million. In 1998, the telecommunications system was separated from the postal system. After that, the postal system has been operated independently, and it also leads to the internal revolt and foreign invasion ofChina's postal system. On one hand, under the impact of the IT revolution in the computer and communications field, the revenues of traditional business sharply decline and the market is shrinking. The geography ofChina's urban and rural areas also increases the operational difficulty and cost of postal services, which affects the improvement of overall effectiveness. On the other hand, the development of market economy was breaking the previous market monopoly of postal system; the system faced an increasingly fierce market competition.

Postal Savings Bank ofChina(PSBC)

1.2 Business Impact Analysis (BIA)

Business Impact Analysis (BIA) is an integral part of an enterprise’ sustainable development plans. It includes the investigating and revealing the weak points of the enterprise, and drafting risk response strategies for the enterprise’s development. One of the basic assumptions of BIA is that every department of the enterprise depends on the continued development of other sectors, but some of these departments played a vital role and require more allocation of funds when the enterprise fall into a predicament. For example, an enterprise’ cafeteria has to close, there are might not be much impact on it, but if there is a problem with the enterprise information system, the business will collapse.

As part of its disaster recovery plan, business impact analysis (BIA) is likely to combine costs and failure, such as loss of cash flow, equipment replacement, the wages paid in order to complete the backlog of work, loss of profits, etc. Business impact analysis is to quantify the importance of the various departments of the enterprise and suggests the allocation of funds based on quantitative results so as to protect the interests of the various departments. The possibility of failure can be assessed from the impacts on safety, finance, marketing, legal compliance and quality assurance. Where circumstances possible, in order to facilitate comparison, impact is expressed in money. For example, a company may spend three times funds on marketing to rebuild customer confidence in a disaster.