Information We Collect

We collect various types of Information from you through our Sites, when we talk to you on the phone. Some of this Information is collected automatically through various web and internet technologies including Social Networking tools used by the Organization. Other Information is collected when you provide it in response to an advertisement, or a request for information; or if you register or order educational or other products and services, set up a Social Network or other Site profile, or if you choose to use one of our learning assessments or other interactive tools.

Our collection of Web Analytical Information lets us see how users are finding, and navigating our Sites, user preferences regarding Site or Social Networking Content, and it tells us which pages users visited most often so we can make our Sites more useful and relevant. This Information may be linked with personal Information to accomplish the purposes described in this Privacy Policy.

Information Collected Automatically

Each time you visit one of our Sites, Web Analytical Information is automatically gathered. In general, this Information does not identify you personally. Examples of Web Analytical Information include, but are not limited to:

• IP address
• Collection Date
• Publisher Name
• Connection Speed
• Day of Week Time of Day (hour)
• Language settings
• Country, State, DMA, City (relating to IP address, if available)
• Domain (.com, .net, .mil, .org, .edu, etc.)

Information You Provide to Us

In addition to the Web Analytical Information automatically collected when you visit our Sites, the Organization also collects, uses and discloses Personal Information that you provide to us voluntarily when you respond to an advertisement or a request for information; or if you register or order educational or other products and services, set up a Social Network or other Site profile, or if you choose to use one of our learning assessments or other interactive tools.. While the exact nature of the Personal Information may vary depending on the type of response or service requested, the following is a non-exclusive list of the types of Information that may be collected to the extent it is necessary and applicable for the intended purposes:

• First, Middle and Last Name
• Street Address, City, State, Country, Postal Code 
• Gender 
• Country of origin 
• Address Type 
• E-mail address 
• Valid Day or Evening Telephone Number 
• Cell Phone Number 
• Confirmation of the age of majority 
• Publisher Code (SiteID) 
• Lead Source 
• Credit Card Number 
• Social Networking Content

How We Use This Information

Marketing Information

We use marketing Information to help us better plan our Sites and services to meet your needs; to measure and improve our Site(s)' services and features, to communicate with you by e-mail, postal mail, telephone, cellular/mobile phone, PDA devices, and/or on applications for mobile phones such as iPhone or Blackberry about products or services that may be of interest to you, to provide you with customer support, to prevent potentially illegal activities (including illegal downloading of copyrighted materials in accordance with our Copyright Infringement policy), and to enforce our Terms of Use. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent certain abuses such as spam. These efforts may on occasion result in permanent suspension or termination of Site functionality for some users.

Personal Information

The Organization recognizes that by choosing to provide us with your Personal Information, you are demonstrating your trust in us and we take that trust seriously. We will not sell, rent or lease your Personal Information to others.
We may collect, use and disclose Personal Information for the following purposes:

• to provide requested products and services 
• to respond to your inquiries 
• to administer promotions to which you have indicated an interest 
• for our internal marketing purposes, which includes, but is not limited to, sending you material about products, services, updates, etc. that we think may be of interest to you 
• for fostering communication and collaboration among members of the Organization community through Social Networks 
• for sharing with our Partners who may contact you with respect to their services;  
• for sharing with our Partners or Business Associates who are performing services on our behalf 
• to analyze how Sites and services are being accessed and used;  
• to improve Site and service performance and delivery 
• to analyze academic and learning outcomes and preferences 
• to analyze risk and business results
• to obtain payment for services that we provide to you 
• to maintain business records for reasonable periods 

In connection with the uses set forth above, we may use an automatic telephone dialing system, artificial or pre-recorded voice messages, or text messages to provide you with various communications. Further, when you provide us with a cellular, wireless, or mobile telephone number as your contact number, you agree that you are providing us with your express consent to receive calls using an automated dialing system, pre-recorded voice messages or text messages related to your enrolment. If you do not wish to receive these updates on your cellular or mobile phone, please provide us with a LAN-based telephone number.

Financial Information

Your Financial Information will be used to provide requested products and services, to analyze operational and business results, to analyze risk, and for concluding your registration or other transaction you have initiated with us. It will not be sold, rented, or otherwise transferred to an Educational Partner, Business Associate or Unrelated Entity outside of this purpose, except in the case of a reorganization, merger or acquisition of our shares or assets.

We use Secure Socket Layer (SSL) 128 bit encryption to protect your credit card details submitted to us over the Internet. No one can view your credit card information, not even our staff members.

Opt-Out

You may opt-out of our collection, use and disclosure of your Personal Information at any time, subject to contractual, academic, legal or technical restrictions and reasonable notice.  Note that if you opt-out of certain uses of your Personal Information, we may no longer be able to provide certain products or services.  You may not be permitted to opt-out to certain necessary collection, uses and disclosures, for example, but not limited to, educational announcements, maintaining reasonable academic, business and transaction records and disclosures to government entities as required for us to comply with applicable laws.  to opt-out.

You can choose to no longer receive marketing communications from us and you may express your choice where indicated on the applicable email or other communication or  to opt out.  Please note, however, that such a request will only remove you from our list and the list of any Business Associate performing services on our behalf. We are not responsible for the use any other party may make of the Information once it has been transferred in accordance with this Policy and you will need to contact such entity to have your Information removed from their database.

You may change various user settings related to sharing your Personal Information contained in any user profile you set up as part of Social Network activities furnished by us, subject to contractual, academic, legal or technical restrictions and reasonable notice.  Note that your withdrawal from Social Network activities might prevent us from providing you with certain products or services.

Our Security Measures

We will take commercially reasonable measures to secure and store your Information to protect against the loss, misuse, and alteration of the Information under our control. We utilize industry standard security measures when accepting your credit card Information during the online ordering process, as well as whenever we ask you to login to any of our Site(s).

Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. As a result, although we will utilize such measures, we do not guarantee you against the loss, misuse, or alteration of Information under our control, and you provide Information to us at your own risk. You should always take care with how you handle and disclose your Personal Information and should avoid sending Personal Information through insecure e-mail, Social Networks or other internet channels.

Call Monitoring

We may monitor and retain all incoming and outgoing communications for training of our representatives and for quality assurance purposes. To the extent such communications are selected, they are only retained as long as necessary to adequately discharge these purposes, unless a specific communication needs to be retained for legal reasons. If you prefer that your communications not be retained for any reason, please advise your representative.

Internet Technologies Used

Cookies, web beacons and other relevant internet technologies are used on our Sites to allow us to accomplish the uses set out above as well as to deliver Sites messaging and to keep track of your Information. These small pieces of program code reside in your computer and browser and can be removed. If you desire to remove such technologies you may do so, but this may render our Sites unusable to you. You can opt out of cookies or the other internet technologies used by disabling these features in your browser program. Consult your browser's "Help" menu for assistance in changing cookie settings or removing cookie files.

Children's Privacy

We are very sensitive to the issue of children's privacy. Our Sites are neither developed for, nor directed at children under 13. If you believe your child has provided us with Personal Information, or registered at one of our Sites and would like to have this Information removed, .

Site Hosting and Links from Our Sites to Other Websites

Some of our Sites may be hosted by our Business Associates or contain links to external websites hosted by Partners and Unrelated Entities. When you access these Sites or external websites, the providers of the websites may have access to your Personal Information and may apply their own policies on how your Personal Information is used. Please make sure to read the policies of any Sites you visit on the internet carefully. Please be aware that we are not responsible for the privacy practices or the content of any sites or external websites that we do not control directly and the collection, use and disclosure of Information about you by Partners, Business Associates and Unrelated Entities will be subject to the policies applicable on those other Sites or external websites.

Privacy Policy Changes